Custom software
Software for processes that off-the-shelf tools do not fit.
FAS builds internal applications, integrations, portals, and automation for business processes that have outgrown spreadsheets or generic products.
Services
What this service covers.
Internal tools
Applications for operations, administration, scheduling, reporting, and other daily tasks that existing systems do not handle well.
Workflow automation
Automate repeated data entry, routing, approvals, notifications, and handoffs between people and systems.
Systems integration
Connect APIs, databases, and business platforms so staff do not have to copy, reconcile, or rebuild the same information by hand.
Client and program portals
Give customers, partners, or program staff one place for intake, documents, status, service delivery, and communication.
Application modernization
Repair, extend, or replace aging software in stages while the business continues to operate.
Technical product direction
Define the users, requirements, architecture, delivery plan, and first release before development expands.
Reasons to get in touch
A finished technical specification is not required.
- A core process depends on spreadsheets, inboxes, duplicate entry, or one person’s memory.
- Employees maintain manual workarounds because the existing software does not match the process.
- Business data is split across systems and regularly falls out of sync.
- An aging application is still required but has become risky, slow, or difficult to change.
Starting an engagement
How the first decisions are made.
- 01
Document the current process
Identify who uses the process, where information comes from, which exceptions matter, and where delays or errors occur.
- 02
Decide what needs to change
Determine whether the answer is a new application, an integration, a repair, or a smaller process change.
- 03
Release and test in stages
Put working software in front of the people who will use it, address what is learned, and document the result.
Selected work
Custom outreach software supported a program that reached 30,000 people.
The time-bound program had a defined process that did not fit a general-purpose product. FAS built the application around that process and kept the scope limited.
Read the case studyStart with the problem
Describe what is happening.
Share who is affected, what has already been tried, and any deadline or constraint. FAS will confirm whether the service is a fit and recommend a next step.
Start a conversation